

Logitech software differs according to the webcam model. Additionally, if your system has multiple webcams, you should specify which camera to use as well.

Note: If the webcam isn’t working on a specific app only, you should check the in-app settings and make sure the webcam isn’t disabled there. Additionally, you can also try resetting the Camera settings to default. Make sure your webcam isn’t disabled here.You can also access these settings from the Bluetooth & devices tab. Scroll down and click on Camera Device Settings.Press Win + I and select Privacy & Security > App Permissions > Camera.If the troubleshooter wasn’t helpful, you’ll have to manually check some potential culprits, starting with your webcam settings. Press Yes for automated troubleshooting and follow the on-screen instructions.In the Help window, scroll down to Camera Troubleshooter.Scroll down to the Camera section and press Run.Press Win + I and select System > Troubleshoot > Other troubleshooters.A good way to start troubleshooting for this is by running the Camera Troubleshooter. If the webcam was detected in Device Manager in the previous solution, the issue is likely on the software end.

Don’t forget to check if the warranty is still valid. If the webcam seems to be physically damaged, after all, you’ll have to get it repaired or replaced.Check for signs of damage to the webcam, cable, and USB connector. If it doesn’t work there either, the webcam might be dead. If possible, test the webcam on another system.Disconnect other peripherals such as a wireless mouse to account for any possible device conflicts.If you’re using a USB hub, try connecting directly to the motherboard. First, try connecting the webcam to a different port.If the webcam is still not detected, there’s likely a hardware issue.If it’s not listed, select Action > Scan for hardware changes from the menu bar.If it’s listed, the problem is likely software-related, so you can skip ahead to the next solution.

